Privacy Policy

1. Commitment to Privacy (GDPR)

Prime & Coat is committed to protecting your privacy. This policy details how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Acts of Ireland.

2. Information We Collect

We collect information necessary to provide our services and process orders:

• Personal Identification: Name, email address, phone number, and physical address (for shipping or on-site work).
• Project Data: Photos of your home uploaded via our quote form.
• Payment Data: We do not store credit card details. Payments are processed securely via Stripe.

3. How We Use Your Data

• To provide accurate fixed-price quotations.
• To fulfill e-commerce orders and manage shipping.
• To communicate regarding appointment times or order status.
• To comply with legal obligations (e.g., tax records).

4. Third-Party Sharing

We do not sell your data. We share data only with necessary third parties, such as:

• Stripe: For payment processing.
• Courier Services (DPD/An Post): For delivering shop orders.
• JotForm: For processing quote requests.

5. Cookies

Our website uses cookies to improve user experience (e.g., keeping items in your cart). You can choose to disable cookies through your browser settings, though this may affect site functionality.

6. Your Rights

Under GDPR, you have the right to access, rectify, or erase your personal data held by us. To exercise these rights, please contact info@primeandcoat.ie.